# Known Issues
Call cannot be forwarded directly
Microsoft does not currently offer the option of accessing Teams call control directly. The call must therefore be forwarded using Microsoft Teams.
Nevertheless, we are in contact with Microsoft to get this direct access as soon as possible.
The Easy Console window size cannot be enlarged in the browser version
Microsoft has defined a predefined area for any applications within an active call and this cannot be changed manually.
We have forwarded this request to Microsoft and this problem will be fixed in a new version of Teams
No new call can be made from Easy Console
Due to a bug in Mircrosoft Teams, no new call can be started during an active call using the API.
The request to start a new call is sent correctly by Easy Console but the call destination does not receive a notification for a new call.
We have reported this bug to Microsoft and we are working on fixing it as soon as possible
---
# Agent Instructions: Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.
Perform an HTTP GET request on the current page URL with the `ask` query parameter:
```
GET https://docs.easyconsole.easyplatform.app/troubleshooting/known-issues.md?ask=
```
The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.
Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.