Permissions

On the following page you see an overview of the required permissions

Easy Console requires an app registration in your tenant. This allows Easy Console to use the data during an active call to display it and perform further interactions

Easy Console

Permission	Description	Type
Contacts.ReadWrite	Create, read, update, and delete the signed‑in user's contacts.	Delegated
Chat.Create	Create chats on behalf of the signed-in user.	Delegated
ChatMessage.Send	Send chat messages on behalf of the signed-in user.	Delegated
Mail.Send	Send mail as users in the organization.	Delegated
Presence.Read	Read presence info for all users (on behalf of signed‑in user).	Delegated
Tasks.ReadWrite	Create, read, update, delete the signed‑in user's tasks and lists (including shared).	Delegated
User.Read	Basic signed‑in user profile.	Delegated
User.Read.All	Read full profiles of all users.	Delegated